Academic Advising

ACADEMIC ADVISING DEPARTMENT STATEMENT OF COMMITMENT

The mission of the Advising Department is to help students with all of their academic pursuits. For distance education learners, you can find contact information for the advisor specific to your degree plan (or the assigned advisor found on your ACES My Page account). Advisors are available to assist students with completing academic pathways for career mobility and or transfer to a university of choice.

Graduation Ready New Student Orientation Advising Pin Student Enrollment Checklist Student Withdraw Process

Important Announcement

Thanksgiving Week Student Success - Enrollment Management Hours of Operation (MLK & SWC):

Monday 11/25: 8am - 5pm
Tuesday 11/26: 8am - 5pm
Wednesday 11/27: 8am -5pm
Thursday 11/28: College Closed
Friday 11/29: College Closed
Saturday 11/30: College Closed

HOURS OF OPERATION:

Certified Advisors are committed to helping students be successful by providing quality service, support, and encouragement to you on campus in the Welcome Center at our MLK Campus or in B172 at our Southwest Campus. Limited assistance is available by phone at 210-486-2008 (MLK Advising)/210-486-7281 (SWC Advising) or by email at spc-advising@365dafa6.com.

Hours Effective September for the Fall 2024 Semester:

Monday: 8:00 AM-6:00 PM
Tuesday: 8:00 AM-6:00 PM
Wednesday: 8:00 AM-7:00 PM
Thursday: 8:00 AM-6:00 PM
Friday: 8:00 AM-5:00 PM
Saturday (first of each month): 9:00 AM-1:00 PM

DROP-IN ADVISING

Drop-in advising offers students the ability to meet with an Advisor, Peer Advisor, or Advising Team Support Specialist for brief advising guidance. We offer the following drop-in services:

  • Assistance with general questions
  • Assistance with identifying resources to support your success
  • Assistance in completing Change of Primary Institution or Change or Program/Field of Study requests
  • Assistance with ACES navigation
  • Assistance with registration for current Fall registered students AND new transfer students with 30+ credits*

For all other services, you are encouraged to make an appointment.

Weekly Drop-in Hours:

  • Monday: 2:00 PM-6:00 PM
  • Wednesday: 5:00 PM-7:00 PM (*Limited drop-in services - Does not include registration advising)
  • Thursday: 9:00 AM-1:00 PM
  • Saturday (first of each month): 9:00 AM-1:00 PM

Drop-in Advising services for actively registered students are also available online via Zoom on Mondays, Tuesdays, and Thursdays from 8:00 a.m. to noon. Click here to register and access.

SCHEDULING AN APPOINTMENT WITH YOUR ADVISOR

All currently enrolled students are assigned a Certified Advisor. Advisors are available to meet face-to-face, by telephone or via Zoom. Appointments for advising are required. See below for instructions on how to schedule an appointment with your advisor.

    • Log in to your ACES Account
    • Click on the "Start Here" tab
    • Select the "Alamo NAVIGATE" icon
    • Click "Login"
    • Select the "Appointments" tab
    • Select "Schedule an Appointment"
    • Select the Reason for your appointment and hit Next
    • Select the Location and hit Next
    • Select the Type of Appointment, Day, and Time that works for you and hit Next
    • Enter your request in the Notes box

FIND YOUR CERTIFIED ADVISOR

Students are assigned a Certified Advisor by Census day of the currently registered semester. You can identify who your certified advisor is by logging into your ACES account and following these simple steps:

  1. Log into ACES
  2. Click on the My Page tab
  3. Under Academic Profile (on the left) select the current term & press Go
  4. Your advisor's name will appear under the "Advisors" title

New or returning students can seek assistance in person on campus or via email at spc-advising@365dafa6.com. Per College policy, e-mails must be sent from your Student ACES email. Student Banner ID numbers are required in all communication.

MEET YOUR CERTIFIED ADVISOR

ADVISING FREQUENTLY ASKED QUESTIONS


How-To Videos